A completed journey takes more than a ride.
Transportation may get someone to the curb. TrustedRiders helps people prepare, travel, check in, wait, return home, and close the loop with authorized care teams.
Trained Human Support
Screened, trained companions provide calm, respectful help for people who should not have to navigate alone.
Door-Through-Door Accompaniment
Support begins inside the home and continues through transportation, buildings, appointments, and a safe return.
Coordinated Follow-Through
People coordinate timing, transitions, and authorized updates so the journey does not end at drop-off.
A Look at Launch Day
TRUSTEDRIDERS · YALE · TOWER ONE
A New Chapter in New Haven
TrustedRiders is expanding its mission through a new initiative bringing Yale students and the Tower One community together to support older adults.
Celebrating Our Launch
Bringing people together through companionship, connection, and mobility support.
TrustedRiders Launches Yale Initiative with Tower One
Bringing students and communities together to support older adults.
​
TrustedRiders is excited to launch its Yale initiative with Tower One in New Haven, Connecticut.
The program brings together Yale student volunteers and the Tower One community to help older adults navigate medical appointments and essential trips with greater confidence and support.
Our launch marks an exciting step in expanding the TrustedRiders model and connecting communities through meaningful, person-to-person assistance.
​​
Explore photos from the launch and meet some of the people helping bring this initiative to life.
What a TrustedRider Does
A TrustedRider is a trained, certified, and background-checked mobility companion. They do not operate vehicles. They help people prepare, navigate each transition, stay supported during the visit, and return home safely.
Evidence of Better Follow-Through
An Altarum evaluation of the Ascension St. Agnes program reported 92% higher appointment and procedure attendance, a 2:1 return on investment, and first-year savings for the hospital. Results reflect that program and should not be interpreted as a guarantee of outcomes elsewhere.
Organizations Supporting the Mission
.png)
